For those who share our love for details, we have provided the following questions and answers to give you a clear understanding of how we collect, use, protect, or otherwise handle your personal information in accordance with our website:
What information do we collect from the people that visit our website, blog, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, shipping address, or other details to complete your purchase or help with your experience. We also collect information about gift certificate recipients so we can fulfill gift purchases. Information collected may include the recipient’s name, email address, and/or mailing address. We never use gift recipients’ information for marketing purposes.
We never collect credit, debit, bank account, or any other sensitive financial information. All payments for orders are processed externally through PayPal’s secure system.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey or communication such as email, enter a contest or sweepstakes, browse our website, fill out a form, or otherwise enter information on our site.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalize your site experience and to allow us to deliver the type of content & product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey, or other site feature.
- To send periodic emails regarding your order or other products and services.
- If you have opted-in to receive our e-newsletter, we may send you periodic emails regarding the personal care industry, exclusive discounts, upcoming products, promotions, events, and/or services offered on our website. You will only receive our e-newsletter if you have chosen to do so. If at any time you would like to be removed from our e-newsletter, or if you feel you have been added in error, please refer to the “Unsubscribe” link included at the bottom of every e-newsletter or contact us.
How do we protect visitor information?
MADE BBB, LLC, is committed to protecting the security of your personal information. We have implemented a variety of security measures, such as regular Malware Scanning to keep you (and us) safe from today’s online threats.
As previously mentioned, we use PayPal’s secure system to process orders. We never collect credit, debit, bank account, or any other sensitive information – this is all processed externally through PayPal. PayPal uses the latest in data encryption and anti-fraud technology to keep your information secure, reducing the risk of online fraud. For more information on PayPal’s world class security measures and the purchases protections it offers buyers free of charge, please click here.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you turn cookies off, you won’t have access to many features that make your site experience more efficient, and some of our services may not function properly. If necessary, you may place orders by contacting us via email or phone.
Do we disclose information we collect to outside/third parties?
We’ll never buy, sell, give, rent, exchange, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Do we include links to outside/third parties?
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
What other policies do we have?
Please visit our Policies webpage to review our shipping, return, and payment policies as well as information on sales tax collection and our medical disclaimer.